If for any reason you are not completely satisfied with your product, simply return it to us within 45 days of your purchase for a full refund or exchange.
Call our customer service number at 1.800.888.2352 for a Return Merchandise Authorization (RMA) number. Upon receipt of the RMA number, send the packaged product, Insured via USPS along with the packing slip provided (a return label is provided at the bottom of your packing slip). Shipping charges are non-refundable. Returns are not accepted without an RMA number. Please do not send the package C.O.D., as we do not accept returns shipped C.O.D. Credit card refunds will be reflected on your billing statement within 1 billing cycle.
As a courtesy, we offer FREE shipping on ring size exchanges only. Please send the appropriate payment to cover all other shipping & handling charges when exchanging product.
Dream MullickAny returned products received after 45 days will be subject to a 15% restocking fee and will be accepted for exchange credit only.